Collinson

Collinson is a family-run, privately owned business that provides travel experiences and benefits to payment networks, banks, airlines and hotels. Founded in 1985, when founder Colin Evans took ownership of IAPA, the group employs more than 2,200 people across 14 countries and reaches over 400 million consumers worldwide.

The company's best-known product is Priority Pass, the world's original airport lounge access programme, which it operates itself. Around this it builds airport experience solutions, loyalty programmes for client institutions, and insurance products delivered alongside travel benefits. Clients include payment networks, banks, airlines and hotels, placing the company at the intersection of travel, payments and loyalty services.

Ownership is private and family-held, which the company says allows it to prioritise long-term client and customer relationships over short-term profit. It states three values: doing the right thing, acting smarter, and being insight-led, alongside a stated commitment to superior customer experiences and to contributing to the communities in which it operates. Growth has come through innovation and strategic acquisitions; the business has operated for over 30 years.