Intermedia Intelligent Communications

Cloud communications provider founded in 1995, delivering unified communications, voice, video, contact centre, email and security services to over 150,000 businesses.

Intermedia Intelligent Communications is a cloud communications provider founded in 1995, making it one of the early entrants in the field. The company delivers unified communications and collaboration tools to more than 150,000 businesses, spanning voice and telephony, video conferencing, contact centre technology, business email and security services.

At the core of the offering is an AI-powered platform designed to integrate with business workflows while maintaining enterprise-grade security and reliability. Around it sits a Unified Communications & Collaboration Suite that includes Team Chat, Contact Center Solutions for customer-facing teams, and enterprise-grade security services delivered as part of the communications stack. Engineering work covers cloud communications infrastructure, real-time voice and video, contact centre software and applied AI.

Intermedia sells through direct sales and a partner network of MSPs, VARs and service providers, and serves customers in healthcare, legal services, financial services, automotive, retail and education. The company provides 24/7 customer support and has received multiple J.D. Power awards for customer satisfaction.